AAPOULSoftware & MiyabiBase
日本語MiyabiBaseAPOUL HUB
Contact

Start by telling us where things stand.

We read what you send and tell you what APOUL or MiyabiBase can answer or help with. It does not need to be well organised; we will ask about anything that is missing.

Where to write

Two desks, depending on the subject.

If you are not sure which one, either is fine. We will pass it to the right place.

APOUL

Apps, consulting, and this site

Questions about the products, consulting on work and digital tools, and anything about this site.

Loading the email address…

Turn on JavaScript to show the email address.
Write an emailOpens your mail app with a subject and a short template already filled in.
MiyabiBase

Videos, music, Nyabi and goods

YouTube videos and streams, MiyabiBase AI music, Nyabi, LINE stickers and SUZURI goods.

Loading the email address…

Turn on JavaScript to show the email address.
Write an emailOpens your mail app with a subject and a short template already filled in.
What to write

It does not need to be organised.

No form or documents needed. Write what you can, in your own words; we will ask about the rest.

For a question or consulting

  1. What is causing troubleThe task or situation, in your own words.
  2. What you would like to be able to doWhere you want to end up, as far as you know.
  3. Services or devices involvedThe services, equipment, computer or phone involved.

When something does not work

  1. The product or pageWhich product, or which page of this site.
  2. Your device and OSFor example “iPhone 16, iOS 18” or “Windows 11”.
  3. What you didThe buttons pressed and screens opened, in order.
  4. Any message shownThe error text, or a screenshot.

Please do not send

Passwords, API keys, card numbers, private keys, or real data containing personal information. If we need to see something, a screenshot with the sensitive parts hidden, or the steps that led to the problem, is enough.

After you send it

From your message to getting started.

Nothing starts while the scope or the cost is unclear.

  1. 1
    We read it

    If something is missing, we ask by email.

  2. 2
    We tell you what we can and cannot do

    What we can answer or help with, and what belongs with another desk or a professional.

  3. 3
    We start once you agree

    If consulting has a cost, you get the scope and the figure before anything starts. Answering a question costs nothing.

Said up front

What we will not take on.

  • We do not give legal, tax or employment rulings. For those, a lawyer, an accountant or a labour adviser is the right place.
  • We do not sell hardware or resell other companies’ services.
  • We do not promise that anything will certainly be faster or cheaper.
Questions

Common questions.

Can I use the products now?

All the products listed are in preparation. Release dates and prices will be on each product page and in the news once decided.

I am not sure which desk to use.

Either is fine; we will pass it on.