- The order to check things in when notifications do not arrive
- How YouTube settings relate to device and browser permissions
- YouTube's notification limits and what creators should check
The short answer
When notifications do not arrive, check in this order: your account, the channel's bell, YouTube's notification settings, your device and browser permissions, and modes such as Focus or Do Not Disturb. According to YouTube Help, subscribing alone only gets you occasional notifications. Even with everything set correctly, some notifications are not sent because of YouTube's own conditions.
A checklist to work through in order
- Are you signed in with the account you subscribed with? If you use several accounts, you may be watching on a different one. Check that the channel page shows Subscribed.
- Is the channel's bell set to All? On the channel page, select Subscribed and switch to All.
- YouTube's overall notification settings. In the app, tap your profile picture, then Settings and Notifications. On a computer, the Notifications tab in Settings lets you manage email notifications and Chrome desktop notifications.
- Device and browser permissions. For iPhone and iPad, YouTube Help says to check in the device's Settings app under Notifications that YouTube is allowed to send notifications. On Android, check the device settings for the YouTube app too, but screen names vary by device. YouTube Help says device and browser settings take priority over the YouTube app and account settings.
- Focus or Do Not Disturb modes. Apple's guide explains that for each Focus you can choose apps whose notifications are allowed or silenced. Android Help explains that a mode's notification filters let you choose which apps can send notifications. Screens differ by OS version and model.
For example, if a Focus turns on automatically every evening, you will not see notifications for videos published during those hours.
Device and browser settings take priority over YouTube's. Even with everything right, some notifications are not sent under YouTube's own conditions.
YouTube's own conditions
Notifications can still be missing with every setting correct. According to YouTube Help, a viewer can receive at most three notifications from one channel in 24 hours. Notifications are turned off for content set as made for kids. Live stream notifications require All to be on for that channel, and notifications to be on in both the account and the device.
What creators should check
If your own subscribers are not notified, check the creator side too. YouTube Help advises keeping the upload checkbox for publishing to the subscriptions feed and notifying subscribers turned on. Publishing four or more videos in a short time can pause notifications for 24 hours. Switching a video back to private right after publishing stops notifications from being sent.
If it is still not solved
Viewers can use the YouTube Help notifications troubleshooter, which walks through the situation step by step. Creators can read the YouTube Help article on fixing subscriber notification issues and, if that does not help, send feedback to YouTube. Screen names may differ in the English interface compared with the Japanese help pages cited here.
Checklist
- Are you signed in with the account you subscribed with?
- Is the channel's bell set to All?
- Are YouTube's notification settings on?
- Does your device or browser allow YouTube notifications?
- Is a Focus or Do Not Disturb mode silencing them?
- As a creator, did you check the notify checkbox and your publishing timing?
One thing to check today
Check that the bell for a channel you watch often is set to All, and that your device allows YouTube notifications.